About us
TravelCare Mexico (TCM) offers real-time, 24/7/365 critical assistance services tailored for travelers in Mexico. We are the first-of-its-kind service, designed to fill the gaps that traditional travel insurance doesn't cover, ensuring you have a stress-free and safe journey.
Telehealth Access
Emergency Ambulance
Roadside Assistance
Legal Consultation
Concierge Services
24/7 Customer Support
Pricing
Pricing
Pricing
One Plan for All-Inclusive Support
One Plan for All-Inclusive Support
Total Peace of Mind
Total Peace of Mind
Total Peace of Mind
No hidden fees, no surprises—just reliable support whenever you need.
No hidden fees, no surprises—just reliable support whenever you need.
What’s Included
24/7 Telehealth Access
24/7 Telehealth Access
24/7 Telehealth Access
Emergency Ambulance Services
Emergency Ambulance Services
Emergency Ambulance Services
Comprehensive Roadside Assistance
Comprehensive Roadside Assistance
Comprehensive Roadside Assistance
Legal Consultation Services
Legal Consultation Services
Legal Consultation Services
Concierge Services
Concierge Services
Concierge Services
24/7 Customer Support
24/7 Customer Support
24/7 Customer Support
Free Doctor Visit
Free Doctor Visit
Free Doctor Visit
Benefits
Telehealth Access
Whether you're feeling unwell or need medical advice, you can connect with bilingual doctors and nurses who are ready to assist you 24hrs
Free Doctor Visit
Free Doctor Visit
Receive one complimentary in-person doctor visit during your trip
Receive one complimentary in-person doctor visit during your trip
Emergency Support
Emergency Support
Our medical team can coordinate further assistance or emergency services if necessary
Our medical team can coordinate further assistance or emergency services if necessary
Live Consultations
Live Consultations
Speak directly with medical professionals—no recordings or automated responses.
Speak directly with medical professionals—no recordings or automated responses.
24/7 Availability
24/7 Availability
Access medical consultations at any time, day or night
Access medical consultations at any time, day or night
Unlimited Calls
Unlimited Calls
Make unlimited calls to bilingual nurses and doctors.
Make unlimited calls to bilingual nurses and doctors.
Roadside
Assistance
Roadside
Assistance
Roadside
Assistance
Our Roadside Assistance service provides comprehensive support for any vehicle related issues you may encounter while traveling in Mexico. Whether you're dealing with a flat tire or need a tow, we've got you covered.
Battery Charge
Battery Charge
Assistance with jump-starting a dead battery.
Tire Change
Tire Change
Help with replacing a flat or damaged tire.
Lockout Service
Lockout Service
Support if you're locked out of your vehicle.
Towing Service
Towing Service
Towing to the nearest repair facility if your vehicle is inoperable.
Gasoline Delivery
Gasoline Delivery
Provision of fuel if you run out of gas.
Benefits
Why Choose TravelCare Mexico?
Experience worry-free travel with exclusive benefits designed to keep you safe and supported throughout your trip.
Benefits
Why Choose TravelCare Mexico?
Experience worry-free travel with exclusive benefits designed to keep you safe and supported throughout your trip.
Benefits
Why Choose TravelCare Mexico?
Experience worry-free travel with exclusive benefits designed to keep you safe and supported throughout your trip.
24/7 Emergency Support
Get round-the-clock medical, roadside, and legal assistance from our dedicated team, ensuring help is just a call away.
24/7 Emergency Support
Get round-the-clock medical, roadside, and legal assistance from our dedicated team, ensuring help is just a call away.
24/7 Emergency Support
Get round-the-clock medical, roadside, and legal assistance from our dedicated team, ensuring help is just a call away.
Nationwide Coverage
No matter where you travel in Mexico, our trusted network ensures you have access to emergency services anytime, anywhere.
Nationwide Coverage
No matter where you travel in Mexico, our trusted network ensures you have access to emergency services anytime, anywhere.
Nationwide Coverage
No matter where you travel in Mexico, our trusted network ensures you have access to emergency services anytime, anywhere.
Fast Roadside Assistance
Flat tire? Dead battery? We’ve got you covered. Enjoy quick-response roadside support to keep your journey smooth.
Fast Roadside Assistance
Flat tire? Dead battery? We’ve got you covered. Enjoy quick-response roadside support to keep your journey smooth.
Fast Roadside Assistance
Flat tire? Dead battery? We’ve got you covered. Enjoy quick-response roadside support to keep your journey smooth.
Instant Telehealth Access
Need a doctor while traveling? Get immediate virtual consultations and expert medical guidance at any time.
Instant Telehealth Access
Need a doctor while traveling? Get immediate virtual consultations and expert medical guidance at any time.
Instant Telehealth Access
Need a doctor while traveling? Get immediate virtual consultations and expert medical guidance at any time.
Legal & Travel Assistance
Lost a document? Facing a legal issue? Our experts are ready to provide legal guidance and help navigate any travel concerns.
Legal & Travel Assistance
Lost a document? Facing a legal issue? Our experts are ready to provide legal guidance and help navigate any travel concerns.
Legal & Travel Assistance
Lost a document? Facing a legal issue? Our experts are ready to provide legal guidance and help navigate any travel concerns.
One Simple Plan – Only $29.99
No hidden fees, no complex plans—just one affordable flat rate for covered assistance throughout your trip.
One Simple Plan – Only $29.99
No hidden fees, no complex plans—just one affordable flat rate for covered assistance throughout your trip.
One Simple Plan – Only $29.99
No hidden fees, no complex plans—just one affordable flat rate for covered assistance throughout your trip.
Testimonials
Wall of Trust
Real stories, real support. Discover how TravelCare Mexico has helped travelers stay safe, stress-free, and fully supported throughout their journey in Mexico.
Testimonials
Wall of Trust
Real stories, real support. Discover how TravelCare Mexico has helped travelers stay safe, stress-free, and fully supported throughout their journey in Mexico.
Testimonials
Wall of Trust
Real stories, real support. Discover how TravelCare Mexico has helped travelers stay safe, stress-free, and fully supported throughout their journey in Mexico.
Real Time Assistance Real Support
Real Time Assistance Real Support
When my car broke down in Mexico, TravelCare Mexico’s roadside assistance arrived within minutes. Fast and reliable!
Real Time Assistance Real Support
Real Time Assistance Real Support
When my car broke down in Mexico, TravelCare Mexico’s roadside assistance arrived within minutes. Fast and reliable!
Real Time Assistance Real Support
Real Time Assistance Real Support
When my car broke down in Mexico, TravelCare Mexico’s roadside assistance arrived within minutes. Fast and reliable!
Medical Help in Seconds
Medical Help in Seconds
I had a sudden illness during my trip, and their 24/7 telehealth service connected me with a doctor instantly. Worth every penny!
Medical Help in Seconds
Medical Help in Seconds
I had a sudden illness during my trip, and their 24/7 telehealth service connected me with a doctor instantly. Worth every penny!
Medical Help in Seconds
Medical Help in Seconds
I had a sudden illness during my trip, and their 24/7 telehealth service connected me with a doctor instantly. Worth every penny!
Stress-Free Travel
Stress-Free Travel
Their concierge team helped me rebook a missed flight hassle-free. Best investment for a smooth trip!
Stress-Free Travel
Stress-Free Travel
Their concierge team helped me rebook a missed flight hassle-free. Best investment for a smooth trip!
Stress-Free Travel
Stress-Free Travel
Their concierge team helped me rebook a missed flight hassle-free. Best investment for a smooth trip!
Result & Analytics
Result & Analytics
Result & Analytics
Proven Excellence in Travel Assistance
Proven Excellence in Travel Assistance
Services in Mexico are provided by Telasist, a seasoned Mexican company with 25+ years of providing assistance services in Mexico. Our plans include a 24/7 - 365 day English speaking call center. All calls are answered live - no recordings, no call-backs, and no appointment needed.
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Over 7 Million Users in Mexico
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Over 7 Million Users in Mexico
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Over 7 Million Users in Mexico
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Providing Assistance Services in Mexico
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Providing Assistance Services in Mexico
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Providing Assistance Services in Mexico
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Representatives Throughout Mexico
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Representatives Throughout Mexico
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Representatives Throughout Mexico
Assisting you 365 Days of the year
Assisting you 365 Days of the year
Assisting you 365 Days of the year
FAQ’s
Frequently Asked Questions
Find answers to the most common questions about TravelCare Mexico and how our 24/7 assistance keeps you safe during your trip.
What is Travel Care Mexico?
TravelCare Mexico (TCM) is a 24/7 traveler assistance service designed to provide medical, roadside, and legal support while you're in Mexico. We complement travel insurance by offering real-time help when you need it most.
How much does the TravelCare Mexico plan cost?
We offer one simple plan for $29.99 per trip. This flat rate covers your entire stay in Mexico, with no hidden fees or extra charges.
What services are included in the $29.99 plan?
With TravelCare Mexico, you get access to: ✅ 24/7 Telehealth & Medical Assistance (Doctor consultations, emergency guidance) ✅ Emergency Ambulance Services ✅ Roadside Assistance (Towing, flat tire fixes, fuel delivery, battery jump-starts) ✅ Legal Assistance (Help in case of travel-related legal issues or accidents) ✅ Concierge Support (Travel help, document assistance, and more)
How do I get help if I have an emergency?
If you need assistance, simply call our 24/7 hotline (provided after purchase). Our team will connect you with medical professionals, emergency services, or legal advisors, depending on your situation.
Does TravelCare Mexico replace travel insurance?
No, we don’t compete with travel insurance—we complete it. While travel insurance reimburses you after an incident, TravelCare Mexico provides immediate assistance when you need help on the spot.
How long is my TravelCare Mexico plan valid?
Your $29 plan covers your entire trip in Mexico. Whether you’re staying for a few days or several weeks, you’re protected from the moment you arrive until you leave.
How can I purchase a TravelCare Mexico plan?
You can buy your plan online through our website in just a few clicks. Once purchased, you’ll receive an instant confirmation with details on how to access assistance.
FAQ’s
Frequently Asked Questions
Find answers to the most common questions about TravelCare Mexico and how our 24/7 assistance keeps you safe during your trip.
What is Travel Care Mexico?
TravelCare Mexico (TCM) is a 24/7 traveler assistance service designed to provide medical, roadside, and legal support while you're in Mexico. We complement travel insurance by offering real-time help when you need it most.
How much does the TravelCare Mexico plan cost?
We offer one simple plan for $29.99 per trip. This flat rate covers your entire stay in Mexico, with no hidden fees or extra charges.
What services are included in the $29.99 plan?
With TravelCare Mexico, you get access to: ✅ 24/7 Telehealth & Medical Assistance (Doctor consultations, emergency guidance) ✅ Emergency Ambulance Services ✅ Roadside Assistance (Towing, flat tire fixes, fuel delivery, battery jump-starts) ✅ Legal Assistance (Help in case of travel-related legal issues or accidents) ✅ Concierge Support (Travel help, document assistance, and more)
How do I get help if I have an emergency?
If you need assistance, simply call our 24/7 hotline (provided after purchase). Our team will connect you with medical professionals, emergency services, or legal advisors, depending on your situation.
Does TravelCare Mexico replace travel insurance?
No, we don’t compete with travel insurance—we complete it. While travel insurance reimburses you after an incident, TravelCare Mexico provides immediate assistance when you need help on the spot.
How long is my TravelCare Mexico plan valid?
Your $29 plan covers your entire trip in Mexico. Whether you’re staying for a few days or several weeks, you’re protected from the moment you arrive until you leave.
How can I purchase a TravelCare Mexico plan?
You can buy your plan online through our website in just a few clicks. Once purchased, you’ll receive an instant confirmation with details on how to access assistance.
FAQ’s
Frequently Asked Questions
Find answers to the most common questions about TravelCare Mexico and how our 24/7 assistance keeps you safe during your trip.
What is Travel Care Mexico?
TravelCare Mexico (TCM) is a 24/7 traveler assistance service designed to provide medical, roadside, and legal support while you're in Mexico. We complement travel insurance by offering real-time help when you need it most.
How much does the TravelCare Mexico plan cost?
We offer one simple plan for $29.99 per trip. This flat rate covers your entire stay in Mexico, with no hidden fees or extra charges.
What services are included in the $29.99 plan?
With TravelCare Mexico, you get access to: ✅ 24/7 Telehealth & Medical Assistance (Doctor consultations, emergency guidance) ✅ Emergency Ambulance Services ✅ Roadside Assistance (Towing, flat tire fixes, fuel delivery, battery jump-starts) ✅ Legal Assistance (Help in case of travel-related legal issues or accidents) ✅ Concierge Support (Travel help, document assistance, and more)
How do I get help if I have an emergency?
If you need assistance, simply call our 24/7 hotline (provided after purchase). Our team will connect you with medical professionals, emergency services, or legal advisors, depending on your situation.
Does TravelCare Mexico replace travel insurance?
No, we don’t compete with travel insurance—we complete it. While travel insurance reimburses you after an incident, TravelCare Mexico provides immediate assistance when you need help on the spot.
How long is my TravelCare Mexico plan valid?
Your $29 plan covers your entire trip in Mexico. Whether you’re staying for a few days or several weeks, you’re protected from the moment you arrive until you leave.
How can I purchase a TravelCare Mexico plan?
You can buy your plan online through our website in just a few clicks. Once purchased, you’ll receive an instant confirmation with details on how to access assistance.
